A partnership built around paid work.
How AfterLife works, how families reach you, what you pay and when, and what we ask of you. Written to share with your accountant or compliance adviser.
1. About AfterLife
Around 570,700 people die in England and Wales each year. Each death starts close to £10,000 of household spending across as many as 45 trades and professions, most of it in the first weeks, when a family is pressed to choose with no real chance to compare firms or to coordinate several of them at once.
AfterLife organises that journey from the family’s side. Its free guided journey runs in six stages, from the first hours to probate, asks only what applies, and turns every answer into a task on the family’s list. For each task the family sees vetted independent local firms that fit what it asked for, at each firm’s own price. Families who want the work done for them can buy fixed-price help from AfterLife’s Concierge team, and every family receives a free memorial page on Always & Infinity. A line answered 24 hours a day backs it all.
AfterLife has been live in London and the Home Counties since 1 October 2026 and serves families in the rest of England and Wales from October 2027.
2. Your agreement
Ordinary trades choose the success fee or the annual subscription; regulated firms take the regulated subscription. Find yours.
Partner Success Agreement
For funeral directors, florists, celebrants, caterers, wake venues, masons, clearance firms and every other ordinary trade. Joining is free and there is no subscription. You pay a success fee only on work an AfterLife family has paid you for, at a rate agreed with you in writing before you sign and fixed for the contract year.
Partner Annual Subscription Agreement
For any ordinary trade that prefers a fixed fee to a success fee. One annual payment for each place, no success fee on any work, and a capped number of subscribed places in each postcode area. Two protections: a free second year if a place receives fewer than two-thirds of its projected introductions, and a full refund if it receives none.
Partner Subscription Agreement
For probate and conveyancing solicitors, FCA-regulated financial advisers, equity release advisers, life insurance and void-property insurance brokers, and inheritance tax and trust firms. A fixed monthly or annual fee for each postcode area, the same whatever comes of any introduction.
3. The success fee
How it works
- Agree your termsTell us your trade and areas. We complete vetting and agree your rate in writing. Your own partner schedule records the rate, any pass-through costs and the basis for your trade. You sign before your listing goes live.
- Receive introductionsEach family’s first contact with you through AfterLife is logged with an introduction reference. Respond within one working day.
- Record progressUpdate each introduction on your partner dashboard within seven days of any change: contacted, quoted, instructed, lost, completed or paid.
- Pay on what you are paidThe fee falls due when the family pays you, including deposits and balances. We send a statement each month in arrears, payable within 14 days by bank transfer.
The attribution window
The fee applies to the booking that comes from the introduction, anything added to it, and any further booking by the same family for the same death, if the family instructs it within 12 months of the introduction, or 24 months where the family came to AfterLife to plan ahead. A later booking by the same family for something unrelated is yours, with no fee.
Your rate
There is no published percentage. We agree a rate with each partner before signing and fix it for the contract year; neither side can change it during the year. We may propose a different rate for the next contract year with at least 30 days’ notice; if you do not accept it, you can leave at the end of the year. Introductions already made keep their rate for their whole attribution window. The rate is the same however the family made contact, so nobody has a reason to steer a family one way or another.
What is never charged
- Your existing clients, or anyone who had already contacted you about the same work
- VAT, agreed pass-through costs and refunds
- Clicks, views and enquiries that do not become paid work
Records and checks
Keep records of AfterLife work for two years. We may ask a family once whether it instructed you and what it paid, and ask you for reasonable evidence behind a statement. If a check shows under-reporting of more than 5% in a month, the fee on the difference is payable; you then have 14 days to correct an administrative error before the reasonable cost of the check is also payable.
Leaving
Either side can end the agreement on 30 days’ notice. The fee stays payable only on related work already confirmed, or arising from introductions made before the end date and confirmed within their window.
4. The annual subscription
Any ordinary trade can choose a fixed annual fee instead of the success fee. You hold a place in your trade and postcode area, pay once a year in advance, and pay nothing on the work you win. The number of subscribed places in each trade and postcode area is capped, so when an area is full, new applicants join a waiting list or take the success fee in the meantime. Firms on the success fee are not counted against the cap, and what a firm pays never decides the order in which families see firms.
Annual subscriber protections
- If a place receives fewer than two-thirds of its projected introductions in its first year, its second year is free.
- If a place receives no introductions at all in its first year, the first-year fee is refunded in full.
5. Your trade: fee basis and prices
For most trades the success fee is charged on everything the family pays you for the introduced work, less VAT, agreed pass-through costs and refunds. A few trades use a narrower basis, so that the fee follows the first piece of work rather than a long relationship.
| Trade | Success fee charged on | Typical job (our estimate) | Coverage | Anticipated orders, each place a year | Annual fee, each place | Projected introductions a year |
|---|---|---|---|---|---|---|
| Ash scattering services | Everything the family pays you for the work | £300 | National | £4,846 | £193.82 | about 16 |
| Auction houses | The auction house's fees and commission charged to the family (not the sale price) | £1,250 | Regional | £17,399 | £695.97 | about 14 |
| Care home placement consultants | The consultant's fee to the family | £1,500 | Regional | £10,440 | £417.58 | about 7 |
| Celebrants (humanist, civil, interfaith) | Everything the family pays you for the work | £280 | Regional | £4,624 | £184.97 | about 17 |
| Children's bereavement specialists | Fees for the first 8 weeks of sessions | £650 | Regional | £1,050 | £120.00 | about 2 |
| Coffin makers (wicker, eco, bespoke) | Everything the family pays you for the work | £700 | National | £5,653 | £226.13 | about 8 |
| Crematoria | Everything the family pays you for the work | £950 | Regional | £33,059 | £1,322.35 | about 35 |
| Digital safe and will storage services | Everything the family pays you for the work | £80 | National | £646 | £120.00 | about 8 |
| Direct cremation providers | Everything the family pays you for the work | £1,200 | National | £34,822 | £1,392.89 | about 29 |
| Domiciliary and live-in care providers | Charges for the first 8 weeks of care | £7,800 | Local | £8,284 | £331.37 | about 1 |
| Embalming specialists | Everything the family pays you for the work | £400 | Regional | £2,784 | £120.00 | about 7 |
| Estate clearance specialists | Everything the family pays you for the work | £1,500 | Regional | £10,440 | £417.58 | about 7 |
| Florists | Everything the family pays you for the work | £350 | Local | £8,938 | £357.54 | about 26 |
| Funeral catering and wakes | Everything the family pays you for the work | £450 | Local | £5,516 | £220.65 | about 12 |
| Funeral directors (full service) | Everything the family pays you for the work | £3,000 | Local | £75,257 | £3,010.28 | about 25 |
| Funeral musicians | Everything the family pays you for the work | £350 | Regional | £5,415 | £216.59 | about 15 |
| Funeral photographers | Everything the family pays you for the work | £750 | Regional | £10,440 | £417.58 | about 14 |
| Funeral transport (limousines, additional hearses) | Everything the family pays you for the work | £400 | Regional | £5,568 | £222.71 | about 14 |
| Funeral videographers and livestream operators | Everything the family pays you for the work | £750 | Regional | £10,440 | £417.58 | about 14 |
| Garden maintenance for empty property | Charges for the first 8 weeks of the arrangement | £275 | Local | £4,727 | £189.09 | about 17 |
| Home care agencies | Charges for the first 8 weeks of care | £7,000 | Regional | £28,133 | £1,125.32 | about 4 |
| House clearance, removal and storage | Everything the family pays you for the work | £950 | Local | £6,532 | £261.28 | about 7 |
| Inheritance tax planning and trust services | Everything the family pays you for the work | £2,500 | National | £40,380 | £1,615.19 | about 16 |
| Kennels and catteries | Everything the family pays you for the work | £300 | Regional | £4,176 | £167.03 | about 14 |
| Locksmiths (securing empty property) | Everything the family pays you for the work | £350 | Local | £4,813 | £192.53 | about 14 |
| Memorial benches, trees and plaques | Everything the family pays you for the work | £600 | Regional | £16,703 | £668.14 | about 28 |
| Memorial jewellery and cremation art | Everything the family pays you for the work | £350 | National | £10,157 | £406.26 | about 29 |
| Memorial masons | Everything the family pays you for the work | £2,000 | Regional | £27,839 | £1,113.56 | about 14 |
| Natural and woodland burial grounds | Everything the family pays you for the work | £2,500 | Regional | £17,399 | £695.97 | about 7 |
| Order-of-service printers | Everything the family pays you for the work | £200 | Regional | £8,038 | £321.52 | about 40 |
| Pet rehoming agencies | Everything the family pays you for the work | £250 | National | £2,019 | £120.00 | about 8 |
| Private bereavement counsellors | Fees for the first 8 weeks of sessions | £650 | Regional | £4,524 | £180.95 | about 7 |
| Private cemeteries | Everything the family pays you for the work | £3,500 | Regional | £28,266 | £1,130.63 | about 8 |
| Probate accountants | Everything the family pays you for the work | £2,200 | Regional | £15,311 | £612.46 | about 7 |
| Probate genealogists | Everything the family pays you for the work | £1,000 | National | £3,261 | £130.45 | about 3 |
| Repatriation specialists | Everything the family pays you for the work | £4,500 | Regional | £31,319 | £1,252.75 | about 7 |
| RICS chartered surveyors (probate valuations) | Everything the family pays you for the work | £1,000 | Regional | £16,076 | £643.04 | about 16 |
| Wake venues (pubs, hotels, function rooms) | Everything the family pays you for the work | £400 | Local | £4,903 | £196.14 | about 12 |
| Will writers and Lasting Power of Attorney drafters | Everything the family pays you for the work | £350 | National | £14,615 | £584.62 | about 42 |
Excluding VAT. Typical job value is AfterLife’s planning estimate of what a family spends with a firm in your trade; it is a guide, not a promise of any amount of work. Local trades hold whole places in one postcode area, up to a third of the area’s places. Regional trades hold places in thirds across a patch of neighbouring areas. National trades hold one place in each area they choose. Projected introductions are a guide from AfterLife’s model; your order states the projection for your own place, and the protections are measured against it. Your own partner schedule confirms the basis for your trade.
6. Regulated firms
Solicitors, FCA-regulated advisers and brokers pay a fixed subscription for their listing instead of a success fee. The fee is the same whatever comes of an introduction: it is not a commission, not a fee per referral and does not vary with any advice given or business written. We take no share of any fee you charge a family.
| Regulated firm | Monthly, each area | Annual, each area |
|---|---|---|
| Independent financial advisers (FCA) | £172.33 | £1,378.71 |
| Equity release advisers (FCA) | £143.54 | £1,148.35 |
| Inheritance tax and trust firms | £172.33 | £1,378.71 |
| Life insurance brokers (FCA) | £68.90 | £551.21 |
| Probate solicitors (SRA) | £86.18 | £689.47 |
| Conveyancing solicitors (SRA) | £86.16 | £689.35 |
| Void-property insurance brokers (FCA) | £28.71 | £229.67 |
Excluding VAT. Each area is one postcode area of England and Wales. Paying annually costs a third less than twelve monthly payments, and the annual fee is held for the year paid for.
FCA-authorised firms
AfterLife is not FCA-authorised and gives no regulated advice. It shows families the firms whose category and area fit their stated needs. At the point of introduction it tells each family that you are FCA-authorised, that AfterLife receives a subscription from you that does not depend on the family becoming your client, that AfterLife does not advise or endorse any product, and that the family is free to use any adviser. From the family’s first contact, suitability, advice and Consumer Duty are yours. Pre-paid funeral plan providers are not covered by this agreement.
Solicitors
You must hold SRA authorisation throughout and tell us within five working days of any change. Your client-care and referral-disclosure duties apply from the family’s first contact.
7. Vetting and standards
Every firm is vetted before its listing goes live, and regulated standing is checked again each year. We check:
- Identity and standing: Companies House status, insurance, any regulatory authorisation (FCA, SRA, RICS and others) and trade body memberships
- Service: capacity, response times and out-of-hours cover where your trade needs it, through a short conversation with the people who run your firm
- Coverage: that you serve the areas you list and can reach a family in reasonable time
We ask every partner to respond to an introduction within one working day, to treat every family with care, honesty and sensitivity, to charge an AfterLife family no more than any other customer for the same work, and to keep its listing accurate.
8. Independents only
Co-op Funeralcare and Dignity run more than 1,300 funeral branches between them. Co-op’s legal services business, part of the same group as Funeralcare, grew its revenue by 24% to £84 million in 2024 and has set out to become a £100 million business. Dignity agreed to buy the online will-writer Farewill in October 2024, now describes itself as the UK’s biggest provider of wills, and offers legal services in three-quarters of its branches.
Meanwhile there are more than 1,100 fewer solicitor firms in England and Wales than five years ago. Independents have been left competing for visibility on directories that sell attention to whoever pays the most.
AfterLife lists independent firms only. We will not list a national chain or a conglomerate-owned branch, in any trade or any area.
It is written into both agreements and checked at vetting. If a partner is bought by a national group, its listing ends after a 90-day period. Your local reputation, proximity and care are your advantage; AfterLife carries them to the family at the moment it needs you.
Sources: Co-op Funeralcare about 800 funeral homes (Co-op); Dignity 566 funeral branches, legal services in three-quarters of them and the UK’s biggest provider of wills (Castelnau Group quarterly report, March 2026); Co-op Legal Services revenue up 24% to £84m in 2024 (Law Gazette) and its £100m ambition (Legal Futures); Dignity’s agreement to buy Farewill, 17 October 2024 (announcement); solicitor firms 10,056 in December 2020 and 8,917 in December 2025 (SRA).
9. The family guide
Funeral directors, florists, caterers, wake venues and other early firms can offer families an AfterLife guide at the end of their own service. It is optional and unpaid in both directions; there are no volumes to meet and no effect on ranking. Handing over a guide passes no details to us. If you pass a family’s contact details to AfterLife, you do so only with the family’s consent, and we tell the family where their details came from. Your own clients never attract a success fee, whether or not they later use AfterLife.
10. Families’ data
Each side is a separate controller of the personal data it receives and complies with UK data protection law. A family’s details pass between us only with that family’s consent and are used only for the services the family asked about. AfterLife is registered with the Information Commissioner’s Office and never sells family data. Families are told, wherever partners are shown, that AfterLife may receive a fee from a firm they appoint and that fees do not decide the order in which firms appear.
11. How to join
- Send an enquiryUse the form, email partners@afterlifetechnologies.co.uk or call 020 7164 0055. We reply within one working day.
- Talk it throughA short call to understand your firm, your areas and your capacity.
- Vetting and your packWe complete vetting and issue your own agreement with your partner schedule.
- Sign and go liveYour listing goes live once both sides have signed. Nothing is payable until then.
12. Agreements
Partner Annual Subscription Agreement
Ordinary trades choosing a fixed annual fee, with the price schedule.
Partner Subscription Agreement (regulated firms)
Solicitors and FCA-regulated firms.
Each partner’s agreement is completed with its Partner Schedule or Order after vetting and signed before its listing goes live. An enquiry through this site does not sign an agreement or commit you to any payment.